Help

Quick answers.

Most questions are answered below. Still stuck? Reach out from inside your dashboard once you sign in.

How much should I bid?

For CPC, $0.50–$2.00 is competitive in most categories. The campaign builder shows a suggested bid range for your targeting. Start low; you can raise it if your campaign isn't getting impressions.

How long does approval take?

Most campaigns are approved within an hour during business hours (9am–6pm CT, Mon–Fri). Off-hours submissions are reviewed the next morning.

Can I edit a campaign while it's running?

Yes. You can pause, edit targeting, change bids, swap creative, or change budget at any time. Changes apply on the next impression.

How do you measure clicks?

Each click on an ad fires our tracking endpoint, deducts the CPC bid from your balance, and appends to the click count on your dashboard. Bot clicks are filtered automatically.

Can I run ads for a business I don't own?

Yes. You can create a CGMIMM Ads account without owning a business listing. If you ARE running ads for a specific business, link it during the campaign creation step for richer ad creative.

What's the refund policy?

Unspent balance is refundable to your original payment method on request. Spent budget is non-refundable except in case of platform error.

Is my creative reviewed?

Yes — every campaign goes through human review before going live. We reject misleading claims, prohibited categories (firearms, regulated substances), and copyright violations.

Can I get help building my campaign?

Yes. Once you sign in, the dashboard offers concierge campaign setup for accounts spending $500+/month — request a planning call from your settings page.

Ready to start?

Build a campaign in under five minutes — no credit card to browse, $10 minimum to publish.

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